Privacy Policy
1. Introduction
We at FAM | Studio & Investments value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share and protect the personal information you provide to us via our website [famlx.com] (the “Site”) and your choices regarding that information.
2. Data controller
The data controller in respect of the Site is FAM | Studio & Investments, Praça da Alegria 50, Lisbon 1250-096, Portugal. If you have any questions about this policy or our privacy practices, please contact us at info@famlx.com or +351 915 401 264.
3. Information we collect
We collect personal information that you voluntarily provide to us when you use the Site, for example:
Contact information (such as name, email address, telephone number) when you sign up for our newsletter, make an inquiry, or contact us.
Usage data and cookie data: We may automatically collect certain information when you access the Site, such as your IP address, browser type, device identifiers, pages visited, time spent, referral source, and the date and time of your visit. We may also use cookies or similar technologies to track usage and preferences.
4. How we use your information
We may use your personal information for the following purposes:
To respond to your inquiries, provide services, and communicate with you.
To send you newsletters or marketing communications if you have subscribed (you may opt-out at any time).
To monitor and analyse usage of the Site, improve the Site, customise content and ensure its security.
To comply with legal obligations and protect our rights, property and safety, and those of our users.
5. Legal basis for processing (for EU/EEA users)
If you are in the European Economic Area (EEA), our legal bases for processing your personal data are:
Your consent (for example when you subscribe to our newsletter).
Performance of a contract (for example when you submit an inquiry or request our services).
Compliance with a legal obligation.
Our legitimate interests (such as improving the Site, preventing fraud, or maintaining the security of our systems), provided our interests do not override your fundamental rights and freedoms.
6. Cookies and similar technologies
We use cookies and similar tracking technologies to collect usage information and tailor your experience. You can manage your cookie preferences via your browser settings or via the cookie-banner/consent tool on our Site. Please note that disabling certain cookies may affect your ability to use some features of the Site.
7. Sharing your information
We will not sell your personal data to third parties. We may share your information:
With service providers or partners who assist us in operating the Site, communicating with you, or marketing—subject to strict confidentiality and only for the purposes set out in this policy.
When required by law, regulation or legal process.
In connection with a merger, acquisition or sale of assets—where you will be notified and appropriate safeguards will be put in place.
8. International transfers
Your personal data may be transferred to, and processed in, countries outside of the EEA. Whenever such transfers occur, we ensure appropriate safeguards are in place (for example Standard Contractual Clauses) or that the destination country ensures an adequate level of protection.
9. Data retention
We retain your personal data only for as long as necessary for the purposes set out in this policy—or as required by law. When it is no longer needed, we securely delete or anonymise it.
10. Your rights
If you are in the EEA, you have certain rights regarding your personal data:
The right to access the data we hold about you.
The right to rectify inaccurate or incomplete data.
The right to erase your data (under certain circumstances).
The right to restrict or object to processing.
The right to data portability (where applicable).
The right to withdraw consent at any time (when processing is based on consent).
The right to lodge a complaint with a supervisory authority.
If you wish to exercise any of these rights, please contact us at info@famlx.com.
11. Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. However, no internet or electronic storage system is completely secure, so we cannot guarantee absolute security.
12. Children’s privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete it.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date will reflect when changes were made. We encourage you to review this policy periodically for any changes. Your continued use of the Site after changes indicates your acceptance of the revised policy.
14. Contact us
If you have any questions about this Privacy Policy or our data practices, please contact:
FAM | Studio & Investments
Praça da Alegria 50, Lisbon 1250-096, Portugal
Email: info@famlx.com
Phone: +351 915 401 264